Juan as my salesperson was fantastic - commercial, efficient, knowledgeable and great to work with

⭐⭐⭐⭐⭐ An Unforgettable Experience at Pepe Cadillac – Thank You, Efren Panjon! We recently purchased our Cadillac Escalade ESV from Pepe Cadillac in White Plains, New York, and I genuinely cannot express how incredible our experience was, all thanks to Efren Panjon! From the moment we met Efren, we knew there was something special about him. He is, without a doubt, one of the kindest, most genuine, honest, and understanding individuals we have ever had the pleasure of meeting. Not once did we feel pressured or rushed. Instead, he made us feel completely comfortable, welcomed, and valued—not just as customers, but as family. His knowledge, professionalism, patience, and attention to detail were truly exceptional. He went above and beyond to make sure everything about our Escalade was absolutely perfect. He took the time to explain everything, answer every question, and ensure we were completely confident and happy with our purchase. But what truly sets Efren apart is the person he is. You can teach someone how to sell a vehicle, but you cannot teach genuine kindness, honesty, and compassion. Those qualities come from the heart, and he has them all. My husband said something that really stayed with me: “It was meant to be that we met him.” And I couldn’t agree more. We genuinely connected with him, and what could have been just another vehicle purchase turned into an experience and a connection we will never forget. Efren, from the bottom of our hearts, thank you for everything. We wish you nothing but continued success, happiness, and all the wonderful things you deserve. Pepe Cadillac is truly fortunate to have someone like you representing them. To anyone considering purchasing a Cadillac, please visit Pepe Cadillac in White Plains and ask for Efren Panjon personally. You will not be disappointed! Thank you for making this experience so memorable. We didn’t just drive away with a beautiful Escalade ESV; we drove away feeling like we had gained a friend. An experience we will always remember! ❤️

I had a good experience at this dealership. The team works together to make it all happen quick and easy. Thank you a pleasure working with you all!

No complaints. Staff was courteous and professional. My salesman ("Juan") was knowledgeable and receptive to all of my needs and financial limitations. Based upon my recent dealings with Pepe Cadillac I would gladly conduct business with them in the future. K. Jennings Valdosta Georgia

I don’t have sufficient words to express how pleasant my experience was. I live in rockland county. When I got home I realized that the key to the loaner car was still in my pocket. Ouch !! . Umar immediately said that someone would come tomorrow to pick it up. I was very impressed. It’s literally a reason to always own or lease a Cadillac from Pepe. Thank you !!

Great environment ! Very classy. The staff is very professional, courteous, respectful and pleasant . My CT 6 was cared for very well . I am very grateful ! Brien my service tech is a real Pro ! He will go far !

Great service exceptional support

I acquired a used loaner Cadillac from Pepe back in 2019. Then Covid hit and I didn’t drive it much. Today my 2018 XT5 only has 60,000 miles but Runs and looks like a new. The thing I really like about Pepe Is the service department specifically, Brian. He is a great service manager, very responsive and goes out of his way to make sure everything’s taken care of. I am leaving the state of New York, but Brian will be one of the things I miss every time I have an issue. Five stars to Brian and the service team. Plus, they have a great coffee machine Even better than the coffee machine at Pepe Mercedes around the corner ha ha. If you have an issue with your Cadillac, I wouldn’t hesitate using Pepe. Sure there are a few dollars more but you know everything’s done right.

Always a great experience at Pepe Cadillac. Greeted and treated exceptionally all the time. Awesome team at Pepe!

Was there close to 4 hours Too long to wait