Customer Testimonials
Large, spacious, attractive showroom with lounge area. Attentive and knowledgeable sales persons. Willingness to negotiate sticker price. No need for a trip to the DMV The brand new car can be driven from the dealership complete with registration sticker and licence plates. Overall, a positive and efficient transaction. Highly recommended.
We are so excited for our new Cadillac Lyriq! Thank you Micheal and Frank! You made this experience easy, honest, and streamlined.
I had an excellent experience working with Juan Carpanzano at Pepe Cadillac. I had visited and contacted 4 or 5 different dealerships looking for exactly what I wanted, and Juan was the only one who truly understood what I was looking for while also working within my budget. He took the time to listen to me, was extremely patient, and worked hard to find the best deal and benefits possible for me. I ended up driving almost two hours to do the deal with him, and I can honestly say it was worth the drive! Juan is very professional, kind, patient, and genuinely cares about his customers. He never made me feel pressured and was always willing to take the extra time to look for the best options. It was also a huge plus that he speaks both English and Spanish, which made the entire process even easier. I highly recommend Juan to anyone looking for a new Cadillac. He went above and beyond to help me find the right vehicle at a price that worked for me. 100% recommended! Thank you, Juan, for making the whole experience so easy and enjoyable!
I operate a residential service business. Pepe Cadillac service dept is top notch! Most impressive courtesy & professionalism. Thank you Michael in service!
I’ve had such a positive experience with Pepe Cadillac, and a huge part of that is thanks to Bryan Franco, the General Sales Manager, and his entire team. Bryan has gone above and beyond to make sure that every question or concern I’ve had has been addressed and taken care of. He is professional, responsive, and genuinely seems to care about making sure his customers are happy—not just during the purchase, but afterward as well. His staff has been equally helpful and accommodating, and it’s clear that the level of customer service starts with Bryan’s leadership!
Michael Lombardo was very patient and worked so well with me and was very accommodating and made this experience the best for me thank you
The team at Pepe Cadillac is awesome. We bought our daughters car from Kyle a few years ago and he has stayed with us every step of the way, always available to answer a question or offer advice. Michael Nicoletti in service takes incredible care of her anytime she needed anything from an oil change to a dinged wheel. Speaking of dinging wheels, thanks to Frank we bought the wheel package, I hate to admit he was right. And Bryan Franco, the manager is present and engaged across all we have done with them. That’s why it wasn’t a question on where we would go when we wanted to order this very special car. This CT5V Blackwing was made to our spec. The team ensured it was 100% what we wanted, kept us posted on each step of the build process. We were giddy when we knew it was ready to get picked up. We came in and they had it covered so we could get a grand reveal! Such a special moment. Almost all paperwork was done well in advance so we could all spend our time admiring this beautiful beast! We spent time with Frank to get details on wheel packages and additional insurance, he is right as always! And then Kyle handed us the keys. They made the experience so very special. This isn’t a car dealership, it’s a member of the community that takes care of their customers like family. It’s a pleasure to work with you all.
Juan worked hard to find the vehicle that I was looking for and at the right price. Excellent experience with him and this dealership!
On my second vehicle and I’m very satisfied with the deals and service! David Persaud is an exceptional sales person to deal with! Definitely recommend this dealership!
Dealt with Mike Lombardo on a CT5 purchase from 200 miles away. Drove to pick up car it was exactly as explained during our conversations. Did the paperwork with Frank and was out of there in less than an hour. Mike was a top notch gentlemen to deal with. Frank was great. This dealership and staff certainly have their process down Thanks again Paul
Great service amazing dealer
Had a wonderful experience here and everyone was so friendly and helpful! Best service I’ve ever been through with buying my new car! Shoutout to Kenny !!
Love this place Service is great always
Our experience was incredible. Efrain Our sales person was courteous and very polite and very thorough. We didn’t have a lot of time and everything went very smooth. My wife loves her new Cadillac.
