Customer Testimonials
I am so grateful to come across Jason from the service Department I’ve been to many Cadillac dealers to service my escalade and have never felt the professionalism and service that Jason has offered. Thank you for all of your help.
We always have our truck serviced at Pepe Cadillac and Brian DiSanto is the best to work with...professional and courteous.
Awesome place. We got an Escalade there and and planning to get my next SUV there as well. The main reason to come back to Pepe Cadillac is the service department Brian Disanto always on top of what my car needs and concerned about our safety. I feel I'm been treated as family there. Thank you guys
I've owned nothing but Cadillacs for the past 30 years, and was so satisfied by Pepe's outstanding sales (and service) department, that I went back, again, to get another Cadillac there! Mike Lombardo and Frank Raniolo are the best!
Good dealership with great people. David from sales was exceptional—he went above and beyond!
I had an emergency with my 2024 Cadillac Lyriq and the entire team (notably Ronny, Mike, and Alex in Service, Jessica, and Mike in Sales) at Pepe Cadillac in White Plains were very kind to myself and my parents and gladly accomodated us--excellent dealership!
I am thinking that I might be the best clients this dealer ever have, but who knows ! I am picking up my car #59 tomorrow and they make everything so seamless for me over the years that I can’t love it enough David Persaud is my acc manager and he has to know how much I appreciate all of his help! Adding the picture just to brag !
I have to say that it was pleasant visit. My salesperson Grisneidy was great had the CT5 V car ready for test drive . She explained most of what I needed to know without any pressure whatsoever. Pepe Cadillac it's lucky to have her on their sales force.
I had the pleasure of being connected with Luci regarding a new Blackwing. She went above and beyond. As an out of town buyer, there were many questions, which she always answered completely and efficiently. Pepe Cadillac makes the entire process easy and trustworthy, and there are no surprises. What else can you ask for? THANK YOU Luci, and Bryan, for being so professional and fun to work with!
LUCY!!! That’s all you need to know. She is UNREAL. I called her to return a car that I didn’t purchase at Pepe and she was the only person (after trying Mt kisco and a few other dealers) who not only said yes but was above and beyond helpful in doing so. While I was there I mentioned that our new Cadillac xt4 (that I didn’t buy there) was giving us some trouble and that my daughter was driving it currently. Lucy was not happy to hear the car was not perfect and she was really unhappy to know a young 22 yr old young lady was driving it in PA when it wasn’t perfect. She promptly gave me her personal cell and said to text her with a date that would work to bring it in. Sure enough I did and she got me a date and a loaner and followed up numerous times to confirm. I cannot say enough nice things about her and truthfully how Jasson in service handled our car as well. We will 100% be back and buy our next Cadillac from them. Lucy for President!!!!!
Had the pleasure of working with Jack, Bryan, and Frank on a new Cadillac Lyriq. Phenomenal experience all around! Jack was resourceful, responsive, and most importantly trustworthy throughout the process, and I wholeheartedly recommend him & the team to anyone looking for a car. Will be back when the time comes!
Ron & his team did a great job!
Leased a new Cadillac recently from Pepe. Both Michael Lombardo my sales rep & Frank the Finance manager were a pleasure to work with. Michael quickly was able to match my preferred vehicle within my budget & I spent only a few hours at the dealership in total before my vehicle was ready to roll! Michael was also a great communicator and man of his word! I highly recommend Pepe Cadillac!
A great experience. Neidy knew the answers to all of my questions, helped find the right model for me, and worked with me on the price and terms. I couldn't be happier with the process and the car is amazing.
Efrain was great. Pepe had the EXACT car my son wanted. We had to drive up from NJ, but all the paperwork was done when we arrived, they rolled out the red carpet for us, and everything went through Precisely as we had arranged with NO FUSS! We were on our way back home in an hour, and were delighted with the Pepe Cadillac experience!
I worked with Efrain and Frank and I couldn’t be more satisfied with their professionalism. They helped me get the best car at the best deal possible
This was my fourth experience in purchasing a vehicle. And I noticed that exactly this experience was really great and so easy. I started with Kyle Lashley. He found me the vehicle by the VIN and the color that exactly was my dream car. I appreciate his help. When I was ready to come to the dealership to move forward Kyle had a day off and he transferred me to Efren Panjon. Efren answered all my questions and did a professional job. In two hours I got a brand-new Cadillac. Thank you, guys, for the professional job, and great service! And also thank you MR Frank for the best interest rate! Thank you!
I recently purchased a car from Pepe Cadillac and had the pleasure of working with Grisneidy. From the moment I walked onto the lot she provided exceptional service that exceeded my expectations. Grisneidy listened attentively to my needs, showed me a range of options that fit my budget, and answered all my questions with patience and knowledge. The entire buying process was seamless and stress-free, thanks to their professionalism and expertise. I also want to thank Frank, I was blown away by their exceptional service, knowledge,and transparency. Frank attention to detail is impressive. I highly recommend Pepe Cadillac and specifically Grisneidy to anyone looking for a great car-buying experience. Five stars and a big thumbs up! 🚗👍
Thanks Jasson for your service and support. In my experience with Jasson, he was amazing. Always communicating and being transparent to my situations. They have to replace my engine, but thanks to him I always was able to know what was going on with the replacement.
(Translated by Google) I am very happy with the great service of Mr. Jasson Liriano Always looks for ways to help customers, very kind and attentive, always very grateful, I will do my maintenance since I bought my Escalade 21 until today I give it 10 out of 10 (Original) Estoy muy contento con el gran servicio del Sr Jasson Liriano Siempre busca la forma de cómo ayudar a los cliente muy amable y atento siempre muy agradecido voy hacer mi mantenimiento desde que compré mi Escalade 21 hasta el día de hoy le doy 10 de 10
Service was excellent, extremely happy with the whole team but especially Brian and Jasson! Always such a pleasure to deal with
Great place to visit