Why Service Your Cadillac at Pepe Cadillac?

Cadillac Service Designed Around You

Owning a Cadillac is about more than driving a luxury vehicle. It’s about the experience that comes with it—including the way your vehicle is maintained throughout your ownership.

At Pepe Cadillac, our service team combines Cadillac-specific expertise with convenient services designed to make maintaining your vehicle easier.

From current model-year Cadillac loaner vehicles and pickup and delivery service to local shuttle transportation and an indoor vehicle drop-off area, we offer multiple ways to make your service appointment fit your schedule.

And when you purchase a new 2026 or 2027 Cadillac, your first scheduled maintenance is included at no additional charge, subject to applicable Cadillac program terms.

Cadillac-Trained Service Professionals

Today’s Cadillac vehicles combine sophisticated engineering, advanced electronics, connectivity and driver-assistance technology.

Our service professionals understand the systems and technology specific to Cadillac vehicles and follow Cadillac-recommended service procedures.

Whether you drive an Escalade, XT5, LYRIQ, OPTIQ, VISTIQ or another Cadillac model, our team can help maintain your vehicle according to its specific requirements.

Current Model-Year Cadillac Loaner Vehicles

We understand that your time is valuable.

If your Cadillac needs to remain at the dealership for service, you shouldn’t necessarily have to put your day on hold.

For eligible service appointments, Pepe Cadillac offers current model-year Cadillac loaner vehicles, subject to availability and applicable requirements.

Instead of arranging your own transportation, you can continue with your day in a Cadillac while your vehicle is being serviced.

Ask your service advisor about loaner availability when scheduling your appointment.

Pickup and Delivery Service

Sometimes the most convenient service appointment is one you don’t have to drive to.

For eligible customers and services, Pepe Cadillac offers vehicle pickup and delivery service.

Our team can coordinate picking up your Cadillac from your home or workplace, bringing it to the dealership for service and returning it when the work is complete.

For busy Westchester and Bronx drivers, this can save valuable time and eliminate an additional trip to the dealership.

Local Shuttle Transportation

If you prefer to bring your Cadillac to the dealership, we also offer local shuttle transportation for eligible service visits.

Our shuttle can help you get where you need to go after dropping off your vehicle, whether that’s back to work, home or another nearby destination.

Ask your service advisor about available shuttle transportation when scheduling your appointment.

Convenient Indoor Vehicle Drop-Off

Westchester weather doesn’t always cooperate with your schedule.

Pepe Cadillac provides an indoor vehicle drop-off area, giving you a protected environment when you arrive for service.

Whether it’s raining, snowing or simply a cold winter morning, you can bring your Cadillac into the dealership and complete the service check-in without having to spend time outside.

Your Cadillac Is Washed After Service

We believe the service experience shouldn’t end when the mechanical work is complete.

Every vehicle is washed after service at Pepe Cadillac before it is returned to the customer.

It’s a simple finishing touch, but one that helps ensure your Cadillac comes back to you looking its best after its service appointment.

Your First Cadillac Maintenance Is Included

One of the benefits of purchasing a new Cadillac is the maintenance included with the vehicle.

When you purchase a new 2026 or 2027 Cadillac, the first scheduled maintenance is included at no additional charge, subject to the applicable Cadillac program and vehicle requirements.

This can help simplify the early ownership experience and reduce the cost of your first scheduled maintenance visit.

Your service advisor can explain what is included and when your first maintenance should be performed based on your specific Cadillac model.

Genuine Cadillac Parts

When your Cadillac needs a replacement component, the parts used matter.

Pepe Cadillac uses Genuine Cadillac Parts for applicable maintenance and repairs.

These parts are designed specifically for Cadillac vehicles and are engineered to meet the manufacturer’s specifications for fit and performance.

Cadillac-Specific Diagnostic Equipment

Modern Cadillac vehicles contain sophisticated electronic systems and computers throughout the vehicle.

Our service team has access to Cadillac-specific diagnostic equipment and technical information to help identify and address issues with your vehicle.

This is particularly important as Cadillac continues to expand its advanced driver-assistance technology, connected services and electric vehicle lineup.

Service for Cadillac Electric Vehicles

Cadillac’s electric lineup continues to expand with models including the LYRIQ, OPTIQ and VISTIQ, as well as the electric Escalade IQ and Escalade IQL.

Electric vehicles have different maintenance requirements from gasoline-powered vehicles, but they still require appropriate inspections, tire service, brake-system checks, software updates and other maintenance.

Pepe Cadillac can help maintain your compatible Cadillac EV using the appropriate equipment, procedures and Genuine Cadillac Parts.

Service for the Cadillac Escalade

The Escalade represents the flagship of the Cadillac lineup, combining luxury, technology and performance.

Maintaining an Escalade requires attention to the vehicle’s sophisticated systems, including its advanced suspension, electronics, safety technology and available performance features.

Whether your Escalade is used for daily commuting, family travel or long-distance trips, regular maintenance helps keep it performing as designed.

An Award-Recognized Service Team

The people working on your vehicle matter.

At Pepe Cadillac, members of our service team have earned recognition through Cadillac’s service and employee award programs, including Crest Club recognition for outstanding performance.

These awards recognize employees who have demonstrated strong performance and customer service within the Cadillac organization.

Serving Cadillac Owners Throughout Westchester County and the Bronx

Pepe Cadillac isn’t just a service destination for customers in White Plains.

Our service department welcomes Cadillac owners from throughout Westchester County and the Bronx, providing Cadillac-specific service for customers who may live or work throughout the surrounding region.

Customers visit Pepe Cadillac from communities including:

• White Plains
• Scarsdale
• Harrison
• Purchase
• Armonk
• Chappaqua
• Yonkers
• New Rochelle
• Mamaroneck
• Bronxville
• Mount Pleasant
• Tarrytown
• Eastchester
• Pelham
• Mount Vernon
• The Bronx
• And surrounding Westchester communities

Whether you’re commuting into White Plains for work, live nearby or are coming from the Bronx, our service team can help keep your Cadillac properly maintained.

For customers who have a longer drive to the dealership, pickup and delivery service, local shuttle transportation and current model-year loaner vehicles can provide additional convenience, depending on eligibility and availability.

Cadillac Service Built Around Your Schedule

One of the advantages of servicing your Cadillac at Pepe Cadillac is having options.

Depending on your vehicle and service needs, you may be able to choose:

• Current model-year Cadillac loaner vehicles
• Pickup and delivery service
• Local shuttle transportation
• Indoor vehicle drop-off
• Every vehicle washed after service
• Cadillac-trained service professionals
• Genuine Cadillac Parts
• Cadillac-specific diagnostic equipment

The right option depends on your vehicle, the service required and your schedule.

Why Service Your Cadillac at a Cadillac Dealership?

Today’s Cadillac vehicles are increasingly sophisticated, with advanced electronics, driver-assistance technology, connected services and electric powertrains.

Servicing your Cadillac at Pepe Cadillac gives you access to Cadillac-specific expertise while also providing the conveniences today’s customers expect.

From current model-year loaner vehicles and Genuine Cadillac Parts to pickup and delivery, local shuttle transportation, indoor drop-off and a vehicle wash after every service, our goal is to make the entire service experience easier.

Your Cadillac Deserves Cadillac Service

Your Cadillac represents an investment in luxury, technology, performance and craftsmanship.

Proper maintenance helps protect that investment and keeps your vehicle performing as designed.

At Pepe Cadillac, we combine Cadillac-specific service expertise with a customer experience designed around convenience.

When you bring your Cadillac to us, you can expect more than simply having the required service performed. We provide transportation options, an indoor drop-off experience, Genuine Cadillac Parts, Cadillac-specific expertise—and every vehicle is washed after service before it is returned to you.

And when you purchase a new 2026 or 2027 Cadillac, your first scheduled maintenance is included at no additional charge, subject to applicable Cadillac program terms.

Whether you live in White Plains, elsewhere in Westchester County or the Bronx, Pepe Cadillac is here to help keep your Cadillac performing at its best.

Experience Cadillac Service at Pepe Cadillac

When your Cadillac needs maintenance or repair, choose a service team that knows your vehicle and understands the Cadillac ownership experience.

Pepe Cadillac

Contact our service department to schedule your next appointment and ask about available loaner